If someone tried to sell you a new smartphone but only told you how great the touchscreen and battery life were, would you buy it? Probably not. You would have more questions: How fast is the processor? How great is the camera?
J. Melissa Cooper is an expert in the human resources field, with over a decade of experience and a Masters of Science in Human Resource Management from New York University, as well as a Senior Professional in Human Resources (SPHR) designation. She started her own business as a one-woman shop in 2009. Five years later she was managing 400 freelancers.